FAQ

FAQ — Walking Billboards

1. How do I pay with Bitcoin Cash (BCH)?

We recommend paying with BCH — it's the mission. Here's how:

1. Shop normally and go to checkout.

2. Choose Pay with Bitcoin Cash as your payment method.

3. Send the exact order total in BCH to our wallet address shown at checkout:

bitcoincash:qqc9ykgf35hdytl5ychp8fvevjhxcvz93q4s6xv26x

4. We verify your transaction manually and confirm your order — usually within 24 hours.

5. BCH customers get 10% off. Apply the discount code at checkout (see #2 below).

We recommend Selene Wallet or Paytaca for sending BCH — both are easy to use and built for Bitcoin Cash.

2. How does the 10% BCH discount work?

When you pay with Bitcoin Cash, you get 10% off your entire order. At checkout, apply code WELCOME15 — then send the discounted total in BCH to our wallet. Simple.

WELCOME15 cannot be combined with other discount codes. One discount per order.

3. How long until my order arrives?

Every piece is printed to order — nothing sits on a shelf.

- Production: 2–7 business days after you order

- U.S. standard shipping: 3–5 business days after production (7–14 business days total)

- U.S. express shipping: 1–2 business days after production (3–9 business days total)

- International: 14–30 business days total

Business days only — weekends and holidays don't count. Carrier delays, weather, and customs can add time. These are conservative estimates to cover you — most U.S. orders arrive on the faster end.

4. Do I get a tracking number?

Yes — emailed to you as soon as your order ships.

5. How do the tees fit? What size should I order?

Our core tee is the Gildan 5000 (classic fit). Gildan runs true to size — if you're between sizes or want a looser fit, size up. Check the size chart on each product page.

6. What's the print quality like?

Direct-to-garment printing on quality blanks — sharp detail, color that holds. Wash cold, inside-out, hang dry or tumble low. Hot washes and high-heat dryers will fade/crack any printed tee — that's not a defect.

7. Can I change or cancel my order?

Free cancellation within 12 hours of ordering. After that, only if production hasn't started — email us immediately and we'll try.

8. What if my item arrives damaged, defective, or wrong?

Email us within 30 days of delivery with your order number and clear photos — free replacement or full refund, your choice. You don't ship anything back.

- Approved refunds are processed within 5 business days.

- If you paid with BCH, your refund is calculated at the USD value when the refund is issued (not the original BCH amount), then sent to a BCH address you provide.

9. What if I ordered the wrong size?

Printed-to-order means we can't take it back or swap it. Check the size chart on every product page — measure against a tee you already own.

10. Do you ship internationally? What about customs?

Yes, we ship worldwide. International delivery runs 14–30 business days. Your country may charge customs duties or import taxes on delivery — that's your responsibility, not included in our prices. We can't mark packages as gifts or undervalue them.

11. Why did my order arrive in separate packages?

Items print at the facility closest to you. A multi-item order can split across facilities — each package gets its own tracking number. Nothing's missing; the rest is on its way.

12. I sent the wrong BCH amount / sent to the wrong address. What now?

Email us immediately with your order number and the transaction ID. If you underpaid, we'll tell you the remaining balance to send. If you sent to the wrong address, we can't recover it — double-check the wallet address before sending. BCH transactions are irreversible.